Jio Join App – Enable VoLTE In Every 4G Mobile For Unlimited Voice & Video Calling [Always Offline Issue Fixed]

Jio join app allows users to enable VoLTE in every 4G device. As we already know, Reliance Jio sim has been launched and it is working on 4G devices only. Reliance Jio sim requires VoLTE in every 4G mobile for making HD voice calling and HD video calling. But what is your device is 4G/LTE but not VoLTE ? then you can use 4G data in your mobile but cannot make any calls from your device :(. Don’t worry as you don’t need to buy a new device for making calls, you just need to download the jio join app from playstore which is also known as Jio4GVoice App.

Update – Jio4GVoice app always offline issue fixed.

Jio Join App

 

Jio Join app allows users to make HD voice calls and HD video calls even if their device doesn’t support 4G. Even though you cannot tele-verify your reliance Jio number in non VoLTE phones without Jio Join app.

In this post, we will inform you how to tele-verify Reliance Jio mobile number in non VoLTE mobiles and also how to make HD voice and HD videos calls using Jio4gvoice app.

Also Read – How to get reliance Jio Sim

How To Tele-Verify Jio Number Using Jio Join App :-

1) After getting reliance Jio number activation message on your alternative mobile number, simply insert the Reliance Jio sim in your 4G enabled mobile phone.

2) Now download Jio Join App From Playstore

3) Before opening Jio Join app, simply turn off your cellular data or wifi you have used to download the app

4) Now enable Reliance Jio Cellular data

(We know you didn’t activate your Jio sim yet but still you need to enable it)

5) Open Jio4gvoice app

6) Wait for few minutes and let the app registers you automatically.

7) After successfully registeration, simply call 1977 and complete your tele-verification process.

8) That’s it. Your Jio mobile number will be tele-verified.

Also Read :-

How To Make Unlimited Calls From Jio Join App :-

As we have already told you, you cannot make voice or video calls directly from your dialor if you mobile phone doesn’t support VoLTE. You need to make calls through Jio4gvoice app. Follow the steps below to make your voice and video calls from Reliance Jio sim.

1) Enable your Jio cellular data or connect to JioNet or JioWifi

2) Open your mobile’s dialor

3) Enter the mobile number and click on call

4) Now Jio Join app will open automatically and finally click on call again

5) That’s it. Your call will be connected within few seconds.

Note – If it gives you error like all routes are busy then you need to keep dialing and call will be connected after 3-4 attempts.

Features Of Jio Join App :-

  • HD Voice and video calling
  • You can call anyone in the country
  • No Roaming Charges
  • You can also chat, send stickers and video/voice messages.
  • You can share images also

The main limitation of Jio4gvoice app is that you cannot use it if you are offline. You need to have a activate internet connection to use jio join app.

Jio Join or Jio4GVoice App Offline Issue Even If Internet Is Working [Fix] :-

Here is the solution of the Jio join app or Jio4Gvoice app offline issue. Special thanks to Chinmay for informing us about this fix. 🙂

Steps :-

1) Open Jio4GVoice App or Jio Join app

2) Click on “:” icon on the top right of the app

3) Click on “Settings”

4) Now again click on “Settings”

5) Scroll down to the bottom and you will see option to enable or disable Jio4GVoice services. Simply disable it.

5) Wait for 10-20 seconds and enable it again.

6) That’s it. Your Jio4Gvoice app will start working again.

If above method didn’t work then you need to update firmware of your device. To update firmware, you need to go to your nearest Jio store and take their advice. They will guide you how to resolve this problem or they can simply update your firmware. After updating, Jio4Gvoice will start showing “Online”.

Suggested Post :-

If you face any problem or have any query then feel free to comment below.

Tags :- Enable VoLTE in every 4G mobile, Jio4gvoice app, make unlimited voice and video calls, jio4gvoice app for windows mobiles, jio4gvoice app for iOS, jio4gvoice app for android.

83 thoughts on “Jio Join App – Enable VoLTE In Every 4G Mobile For Unlimited Voice & Video Calling [Always Offline Issue Fixed]

  1. Jason Brody says:

    Hey
    When I try to call through jio app and click on audio, it pops another window below and ask to chose from other options (phone or from truecaller) to call instead of jio join. My phone is redmi 2 prime with MIUI 7.5.3.0 and Lollipop.

  2. siddhant shinde says:

    i done with registration of jio4gvoice app…..and i tried calling 1977 for tele verification….but its not gettimg conected…i may to use 4g data but mo able to make calling on jio…plz plz help…..sms me or call me on 8625002824

  3. Ghanashyam says:

    I have done all the above procedures. My fone works. But I cannot call any other sim without connecting Data services. My fone is Sony E4g. Please kindly suggest me

  4. rahul says:

    I have non volte device. I used jio4gvoice for 20 days and it worked fine. But from yesterday it is always showing offline!! What to do? I reinstalled the app.. Formatted the phone.. But no fix!!

  5. Bala says:

    Facing same issue. Data working fine. Jio voice app showing offline always. If I open Jio voice app showing configuration update required.

  6. Rishbh Gupta says:

    Jio4Gvoice stuck on welcome, It show again and again configure your device with Jio sim in this phone , Please Help, My 4G is on and Device name -Yuphoria

  7. Kousik Ghosh says:

    I follow all the steps correctly but my jio4gvoice app showing offline on my 3g phone.when i am tring to call it’s shows a massage you are not connected with any jiofi device though my mobile device connected with jiofi device and data is accessing by jiofi.please solve my problem…

  8. Sadanand Wachche says:

    I can use data, but am not able to call 1977 because of ‘configuration problem.’ Actually, I did not receive Jio’s msg telling me to call there, but I did receive their settings message, and it told me to install Jio apps.
    I tried all things mentioned here!!

  9. Santhoshkumar says:

    My data is working OK but still 4G speed is not there. And I can’t call, 4Gvoice says to configure but tried many times.nothing happbd. Pl help. It’s Sony Aqua M4 E263

  10. jayadev manoj says:

    hey i got a problem regarding the jio join app…its not getting configured..the app shows “configure jio voice using the number of the sim in this phone”…any ond knows y??
    im getting the 4g data no issues with that…but this app is not getting configured
    tried updating and re installing the app but no use at all
    please do help….
    regards
    jayadev manoj

  11. Pankaj says:

    Mine also getting the same problem- jio4gvoice app stuck on welcome again and again shows configure jiojoin app….not registering. Tried with different versions of jiojoin app. Even installed 3-4 different roms. But nothing happened. I went to jio care there technical team says we can’t do anything about it and we don’t have this much knowledge and got “hands-up”.i’m using Infocus m810 4g supported handset non-VOLTE. If any one has any solution please help

  12. Ankit says:

    Hi
    I have tried all the steps as mentioned below.

    I am facing a new problem. I am using the new device launched in the month I.e. the one with a display and as I tried to connect it , showed an error that I am not allowed to make calls from this device.

    Please advise

  13. Bennet says:

    I’ve bought a JioFi device, it got activated and i installed the Jio4gvoice app on my redmi 1s phone and did the tele verification.
    The voice calls was working for few days, now its totally now working, its always showing Jio4gVoice Offline. I tried restarting the Jiofi device & my phone still its showing the same error. I’m able to use the internet through JioFi but the voice call is not working. Any has come up with a solution for this kindly share it.

  14. Bennet says:

    I’ve bought a JioFi device, it got activated and i installed the Jio4gvoice app on my redmi 1s phone and did the tele verification.
    The voice calls was working for few days, now its totally not working, its always showing Jio4gVoice Offline. I tried restarting the Jiofi device & my phone still its showing the same error. I’m able to use the internet through JioFi but the voice call is not working. If anyone has come up with a solution for this kindly share it.

    • Lucky says:

      Yes, exactly same problem..if you have jio2 device, then do check the device management. Is your ACS url is undefined in ACS settings? I see a lot of undefined parameters.

  15. Albert says:

    Hi i am albert i have i phone 5s LTE i recieved my jio number and also signal too when i am call to 1977 its not answering and then i tried to download the jio4g voice and jio join in app store but there is no such apps so plz sugges me how to tele verify my iphone 5s

  16. santosh reddy says:

    Yesterday , i bought the new Jiofi device with display, the sim was inserted and got activated. From morning i was using internet, speed was good, then i tried to install Jio4gVoice, it got registered, but showing Offline, i uninstalled twice, & reinstalled, but the issue is not fixed. my friends who bought the previous device without display, are able to call , if somebody got a solution for this . pls share.

    • Ash says:

      ———- Forwarded message ———-
      From: Ash
      Date: Wed, 28 Sep 2016 02:18:50 +0530
      Subject: Need Firmware upgrade for Hardware Version: FXN_JMR520_V3.0 as the current Firmware Version: FXN_B4W013_R6.5_PLMN_LOCK do not support Jio4GVoice and Jio4GVoice is always offline since past 7 days
      To: Jio4gvoice Support

      Hello Jio Tech Team,

      I need Firmware upgrade for Hardware Version: FXN_JMR520_V3.0 as the
      current Firmware Version: FXN_B4W013_R6.5_PLMN_LOCK do not support
      Jio4GVoice and Jio4GVoice is always offline from past 7 days.

      Jio4GVoice app is showing offline to all the 2G/3G mobile users who
      are using it with JioFi Hardware Version: FXN_JMR520_V3.0 device.

      2G/3G mobile users use Jio4GVoice app for calling purpose by
      connecting it with JioFi however Jio4GVoice is offline and data is
      working.

      Please update the Firmware of this device so that it starts working
      with Jio4GVoice app 4.0.4

      Error Msg on Screen : “Unable to place your call as your JioFi is not
      connected to any network. Would you like to call through your phone
      instead? ”

      Please send the updated firmware of the new led display jiofi asap.

      Thanks.

    • Ash says:

      ———- Forwarded message ———-
      From: Ash
      Date: Wed, 28 Sep 2016 02:18:50 +0530
      Subject: Need Firmware upgrade for Hardware Version: FXN_JMR520_V3.0 as the current Firmware Version: FXN_B4W013_R6.5_PLMN_LOCK do not support Jio4GVoice and Jio4GVoice is always offline since past 7 days
      To: Jio4gvoice Support

      Hello Jio Tech Team,

      I need Firmware upgrade for Hardware Version: FXN_JMR520_V3.0 as the
      current Firmware Version: FXN_B4W013_R6.5_PLMN_LOCK do not support
      Jio4GVoice and Jio4GVoice is always offline from past 7 days.

      Jio4GVoice app is showing offline to all the 2G/3G mobile users who
      are using it with JioFi Hardware Version: FXN_JMR520_V3.0 device.

      2G/3G mobile users use Jio4GVoice app for calling purpose by
      connecting it with JioFi however Jio4GVoice is offline and data is
      working.

      Please update the Firmware of this device so that it starts working
      with Jio4GVoice app 4.0.4

      Error Msg on Screen : “Unable to place your call as your JioFi is not
      connected to any network. Would you like to call through your phone
      instead? ”

      Please send the updated firmare of the new led display jiofi asap.

  17. Tushar says:

    Sir I am also facing the same offline issue did what you said but still it is showing offline. Please help. i have latest jiofi oled display.

  18. lucky says:

    Guys,

    As all of you know there is a problem with firmware version FXN_B4W013_R6.5_PLMN_LOCK, you can also verify the firmware creation date (3/31/2016). To resolve this issue you can go to nearest Jio centre with device and ask them to update the firmware. Once done this issue will be resolved .

    FYI : I did it today and after that my jio4Gvoice app is online. If it still shows offline then go to Settings and diable 4g dervice for 10-15 seconds and enable it again.

    Most important is update the firmware , after updating latest firmware version will be’FXN_JMR520_R6.20′ and Firmware Creation Date: 09/27/2016

    Best of luck

    • VINVAN says:

      jiofi office technical personnel denying to update that version as they do not possess the same, where we have to contact for getting updated such version.

      • VINVAN says:

        Also JIO Call Centre confirmed that the are not owning the latest version ie R6.20v for JMR520, Then LUCKY should enligthen us, how he could secure version and from where.

  19. SANDEEP says:

    I think its a technical fault as I am also facing the same problem from the time of purchase JioFi.
    I have done E KYC for activation and my Data is working fine as Jio TV also working fine.

    BUT JIO4GVoice not registering SIM through JIOFI

    I already registered complaint regarding this many time but every time they assured for solve the problem with in 48 HRS but no progress till date.

    Please all of you at any how do technical complaint regarding this to JIO otherwise they wont take this matter seriously.

  20. Kapil Gupta says:

    i am using LTE phone, i have installed the jiojoin also, but whenever m calling to any number data connection is getting off, after 4-5 sec its connected, again when try to make call data connection again getting off…pls suggest

  21. Bala says:

    My app started working after inserting postpaid sim in my mobile. Earlier I faced the issue with prepaid sim and always showing offline. With postpaid sim its working perfectly .

  22. Santosh reddy says:

    Offline issue while using Jiofi with JIO4gVoice, I tried installing the jIo4Gvoice again, not changing the status to Online.
    I went to JIO office in ECIL, they also don’t know how to fix this, they don’t have the latest version of firmware to update in device, when this will be fixed by Reliance JIo.

  23. Akshat says:

    Hi,

    I ve a note 5, using jio sim. My data service is working fine . I downloaded 4g voice app & it shows offline.
    What do i do?
    My software is also up to date!.

  24. vivke says:

    Solution for jio4gofline/ firmware upgrade
    Guys,
    (Sorry for my bad English)
    I faced the same problem from last 20 days.
    To solve this problem upgrade ur device firmware. Device is automatically updating. But during updating if u interface with device then it will automatically cancel it.
    Interface mean charging/discharging/device wifi connect/disconnect/press any button. and it will not update automatically. For again update follow below steps…..

    For upgrading you can do it “manually” or go to nearest jio service centre.
    Method-1:-
    For manually follow the step:-
    Note:- for manually consider these points(recommended)
    do not connect or disconnect charger during update
    do not connect or disconnect to jio device during update
    do not press any button.
    “For success full update connect only one device and disconnect other device”

    now note down the default wifi name and password because u have to reset it. after reset u will need default name and password. U can find these on back side of ur device or on the box.

    1-First charge full battery.
    2-then switch on if it is off.
    3-remove back cover and u will see a pin hole for reset..
    4-press it for 4-5 sec using pin.
    5-it will automatically restart.
    now put on table and wait for 1-2 min and it will start updating.
    It will take 3-4 min for updating and then automatically restart.
    (Restart will take about 30-50 minutes)
    warning:- do not interface it while upgrading or rebooting.

    If ur device showing update err then start from step 1 again.
    If it still showing err then follow method 2.

    Method-2:-
    charge ur device.
    Go to nearest jio/lyf service centre.
    carry ur bill.
    Do not go to digial express/mini express because they are saying we are facing the same problem.
    Ask them the address of the jio service center.

    good luck !

  25. Jai says:

    Hi..jio sim was activated in vivo v3(Oct 5) then I have transferred it to Samsung a3 2016 on the same day. I get the network and I am
    able to call..but the problem is 4g data disconnects and network goes off ..this happens every 2 mins. Could u please provide a solution

    • vivek says:

      Try band 3 or 5
      I think u selected band 40, range of band 40 is low campar to other bands.
      Best band is 5 for speed as well as coverage area….

  26. faisal ahmad says:

    JIO4G VOICE ISSUES:

    JIO4G voice app that was recently launched to facilitate the voice calling in non compatible handsets has crashed and the only solution is to wait for an updated version.
    If some iphone 6s users are facing issues using jio then they may update there ios firmware to 10.0.2,
    Note: Iphone 5/5S do not support volte/4G over voice. So these handsets are compatible only for data using the JIO sim. (Tele verification can be done on 1977 using a compatible handset)
    The best solution to JIO issues is to use JIO LYF handset.

  27. sreerag says:

    I can’t call from my jio 4g voice now .first it is
    always offline and now it shows gio 4g voice configure . I can’t even see contacts in it

  28. Kuldeep Gocher says:

    I M calling with the Jio4Gapp from the last 15 days n suddenly from last days when I make call then there is no ringing sound n if the other person receive call even then I m not getting their voice… Solve the problem

  29. Buddhadev Biswal says:

    i have Xiaomi Redmi Note 4G mobile. In my room there is no signal. But when i goes to signal range, my mobile does not detect network automatically. After restarting or aeroplane mode on and off, network comes in my phone. Why this issue happen ?

  30. Buddhadev Biswal says:

    in my redmi note 4g , sometimes the data connection automatically goes off and after few sec automatically goes on. please provide me any solution.

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